This notice has been prepared to inform you about the confidentiality principles governing the use of customer data by Calamatta Relais & Guest House, including data collected through this website. This page describes the management of the website in relation to the processing of personal data of users who consult it. This notice is provided in accordance with the GDPR – EU Regulation 2016/679 (General Data Protection Regulation) to those who interact with the web services accessible electronically from the address: https://calamattarome.wbzak.net. The notice applies only to this website and not to other websites that may be consulted by the user via links on this site. By visiting this website, you implicitly declare that you have understood and accepted the processing methods described in this privacy notice. VENETTONI VALERIO - VAT: IT12663341001 Tax Code: VNTVLR84E15H501P - Via Luigi Calamatta, 16 - 00193 Rome, in the person of its legal representative pro-tempore, is the data controller of the aforementioned data, which is processed at the company's headquarters for the purposes outlined in this privacy notice, including direct marketing purposes, subject to the user's consent.
The processing related to the web services of this site is handled only by internal personnel of the company, specifically appointed for processing, and by external personnel responsible for occasional maintenance/management of this website. Personal data provided by users who request information or subscribe to newsletters are used solely to fulfill the requested service. Such data may also be used by the company for the following purposes: a) managing the customer relationship; b) conducting the company's business activities; c) other purposes related to the company's activities (e.g., improving products and services offered, even if not strictly related to the services requested by the user; customer satisfaction market research, etc.). If it is necessary to collect data that allows the personal identification of the user to provide a specific service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purpose of delivering the service.
If the user wishes to make a reservation at the accommodation facility, information such as name, address, phone number, email address, credit card number, and room preferences will be requested to process and handle the reservation. Calamatta Relais & Guest House uses the email address to send the reservation confirmation and, if necessary, may use other information to contact the user to obtain additional details required for processing the reservation. Calamatta Relais & Guest House may also use contact data to: send a pre-arrival message summarizing the reservation confirmation and providing additional information about the area and the accommodation; communicate special offers and promotions as outlined in this privacy notice; and send periodic surveys regarding satisfaction or market research. The user may revoke consent for marketing communications at any time. The user may also revoke consent for participation in surveys.
Direct Marketing
As specified above, we would like to provide you with information about new products, promotions, special offers, and other information we believe may interest you. If you have expressly authorized us to do so by checking the appropriate box, we may send you such information by mail and phone, unless you have specified otherwise during registration. If, at any time, you wish for your data not to be used for direct marketing purposes, you can notify us by contacting our customer service via email at luciamaisonischia@gmail.com, and we will no longer send you any commercial communications. If you have chosen not to consent to the processing of your data, you will never receive any commercial communication, and the data you provided will be used solely to respond to your request.
Browsing Data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This information is not collected to be associated with identified individuals, but by its nature could, through processing and association with data held by third parties, allow the identification of users. This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of requested resources, the date and time of the request, the method used to submit the request, the size of the response file, the numerical code indicating the status of the server's response, and other parameters related to the user's operating system and IT environment. These data are used solely to obtain anonymous statistical information about the use of the site and to check its proper functioning and are deleted immediately after processing. The data could be used exclusively by the Judicial Authority to ascertain responsibility in case of hypothetical cybercrimes against the site.
Data Voluntarily Provided by the User
The optional, explicit, and voluntary sending of emails to the addresses indicated on this site, or the completion of forms, entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message by the customer.
Provision of Data
The user is free to provide the personal data indicated in the request forms or otherwise specified in dedicated sections of the website to request the sending of informational material or other communications. Failure to provide such data may result in the inability to obtain what is requested, even anonymously. Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use, and unauthorized access to the database.
Processing Methods
Your personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use, and unauthorized access. The user always has the right, at any time, to obtain confirmation of the existence or absence of data concerning them, to know its content and origin, verify its accuracy, or request its integration, updating, or rectification (GDPR – EU Regulation 2016/679). Under the same article, you have the right to request the deletion, transformation into anonymous form, or blocking of data processed in violation of the law, as well as to oppose, for legitimate reasons, their processing. This privacy notice may be periodically updated, and the use of collected information is subject to the privacy notice in effect at the time of use. This document, published at https://calamattarome.wbzak.net, constitutes the Privacy Notice of this website and will be subject to updates published from time to time, bearing the date of the update.
